A shopping guide for FEA
After users sample the analysis capabilities that come with CAD packages and realize the benefits of FEA, they often want more analysis tools. A few factors to consider include:
Technical capabilities: Most analyses call for at least linear-static stress, linear dynamics, or heat transfer. Most leading simulation-software vendors provide these analysis capabilities with nearly identical features. Make a list of capabilities, features, or factors that are important to the type of work you do before testing software. Is it best to buy the lowest-priced software for only basic analysis capabilities? Or, for a slightly larger investment, should you consider additional capabilities such as fluid flow, electrostatics or multibody dynamics, which allow performing more realistic multiphysics analysis? The latter could be more valuable.
Customer service: While examining FEA programs, call the developer’s customer service and test it with a question or two. Gauge their response. Will support be by phone, e-mail, fax, and online, or only some of those? Will your service requests go into a general queue to be addressed by different representatives each time, or by the same technical-support engineer who knows you and your needs?
Responsiveness: Better vendors are interested in their client’s experience with the software and hence, ask for feedback. Ask how that is done. Are new features added in response to customer requests? Are problems fixed quickly? Look for testimonials on the vendor’s Web site, a third-party site, or a user forum.
Training: Vendors should provide a variety of training options including classroom seminars, distance learning, and customized training. If the company offers seminars, are they nearby or out of town? How frequently are classes scheduled? Examine the vendor’s Web site and online resources. Which options would let users progress at their own pace?
Updates: Most vendors charge annual fees for software support and updates. Ask for that figure. Also, ask how many meaningful updates are released annually. |